Awful admin. 11:15 appointment time 11:45 actually seen 12:00 told to go to an emergency vet because they can't do the needed investigation until 13:00 I went to the emergency vet but they didn't send any information so had to do a whole new consultation at the emergency vet and cat didn't even get admitted until 13:00 The veterinarian was very friendly and competent but this was an awful first visit to Goddard and I can't imagine continuing with them

I’ve been taking my mainecoon Gandalf to them since he was a kitten, and they’ve truly become our local go-to veterinary clinic. They were first recommended to me by my friend Derek, who had two King Charles Spaniels long ago, and I’m so glad I followed his advice. Every visit has been excellent — the communication, the way they provide clear information, and how they guide you through every step is amazing. They treated my boy when he was a kitten and had a babyhood illness, and yesterday they performed his neutering surgery, which went perfectly. The staff are always friendly, warm, and genuinely willing to help. If I had to mention one tiny downside, it’s that I’ve noticed some medications are sold at a higher price in the past, compared to elsewhere. But honestly, I can overlook that because the quality of care and support they give is worth it. Overall, I’m extremely happy with their service and grateful for everything they’ve done for my son. They are always there to help whenever you are in need. True capeless heroes.

Was with this vet for five years and they’ve always been just satisfactory which was fine just for routine appointments. But when my cat needed real care I found them to be quite dismissive and sloppy - the vet seemed not experienced as they were sloppy even with the general health check and needed me to prompt them to weigh my cat. Then they were dismissive with my questions and just advised to go to referral for a pretty serious surgery even though ,after consulting my vet friends, the problem wasn’t that serious to require surgery. My cat recovered on her own only a few days later. I’ve moved to another clinic and they’ve made me realise that I should’ve moved ages ago.

The practice was very friendly and happily arranged a last minute appointment for my daughter's dog on a Saturday morning. The Vet was was calm and sensible with the treatment proposal and did not advise lots of tests etc. She identified the probable cause of the problem as a UTI and a suitable course of anti-biotics was prescribed. Problem gone after two days. Wonderful, thank you!

My cat Roxy recently had major surgery and the care has been brilliant. Communication and advice given the about the best treatment has been of a high standard. All the staff are kind and professional.