Easipetcare Ltd

Easipetcare Ltd is part of the Easipetcare group and focuses mainly on routine preventative care for cats and dogs, alongside ongoing support such as senior pet care and weight management. It is also listed as a veterinary nurse training facility. Recent customer feedback is mixed: many owners praise the friendly team and clear explanations, while others report booking and admin problems as well as concerns about costs and prescribing policies.

Services

•Routine care for cats and dogs: vaccinations, flea and worm treatments, neutering, dentals, and new owner packs.
•Ongoing health support: senior pet care and pet weight or obesity management.
•Travel-related care: services for travelling pets.
•Plan-based care: the clinic website mentions a Pet Health Club® Plus plan with consultations included.
•Examples mentioned by owners: cat appointments where the vet explained options clearly, support around a pregnant stray cat, and monitoring for long-term conditions including blood testing linked to medication changes.

Pricing

No published pricing information is currently available for this clinic.

People

No individual clinicians are named in the recent feedback. Reception staff are mentioned repeatedly as welcoming, kind, and helpful with animals, while comments about the clinical team are more mixed: some owners say the vet explains issues clearly, while others say they were seen by a veterinary nurse and found decisions around tests and repeat prescriptions difficult.

Reviews

Google reviews sit at 4.4/5 from 561 reviews. Recent written feedback is mixed.

•Positive comments often highlight friendly, welcoming staff, with several owners saying appointments ran on time and the overall service felt caring.
•Some reviewers say vets explain important matters clearly and help pets feel comfortable during treatment.
•The main complaints are about admin and booking reliability, including incorrect registration details, repeated appointment cancellations, and reports of charges taken when services did not go ahead.
•Cost is a clear dividing line: some owners describe prices as good compared with other vets, while others consider the clinic expensive, particularly around vaccinations, blood tests, and requirements tied to repeat medication.

Reviews for Easipetcare Ltd

Note: Showing the 10 most recent Google reviews out of 561 we track in total. Recent reviews may not be representative of overall sentiment.

Joanne Grimes

1 month ago

I found a lost dog yesterday and a kind man helped and lent me a lead we come to a decision that I would drop off the lead at this vets im sure he takes his dogs there, after 1 hour of walking around I found the very happy owner and I went into this vets and the receptionistson the desk wouldn't help take a dress where I left the lead because I couldn't find this vets until after I found owner and I was shattered broke 3 ribs a few months ago ,these women shouldn't be in a public place and working with animals if they are so lazy that 3 numbers and 5 letters was to hard fir them to write down and help someone who helped me find the dogs owner, how disgusting you both are and you know who you are shame on you both ,the vets was Norbury branch ,I just read that the receptionists are angels so it must be the wrong vets .

Mandy Ayling

2 months ago

Great for basic veterinary services only!

Jussara Moreno

Fomos muito bem recebidos, o Gerente um rapaz muito simpático e cordial , mais as garçonetes e alguns garçons foram péssimos, as carnes nenhuma variedade , muito alho no coraçãozinho, nenhum tipo de caldo , a sobremesa é cobrada a parte e levou muito tempo para trazer , muito tempo mesmo estávamos saindo quando chegou o pudim .

Michael Nation

Excellent service and very friendly, helpful staff.

Elisabeta Lukacs Ioo

Fantastic staff, all of them very welcoming. Thank you.

Sebastian Dragnea

4 months ago

I was initially attracted by their £85 kitten vaccine package. I registered my kittens three times and on every occasion the information wasn’t saved properly. I finally did it over the phone and booked the date. By the time I got there, the price had increased to £110, but I paid the old rate since it was advertised when I booked. The issue I had with them was that despite registering, their dates of birth were wrong and so was my name. It took two more corrections to get it right. I also wasn’t very impressed with the overall service: from registration to the actual appointment, there were a lot of mistakes. Anyway… moving on. I wanted to vaccinate my cats with the anti-rabies vaccine, so I called and they quoted £110 (£115 on their website price list) per cat! I booked, but I had a feeling that I was getting robbed in broad daylight. It took ChatGPT and a two-minute search to find a clinic that does the anti-rabies vaccine for £57. I also asked how much their annual booster is — they do it for £55, while Easypet charges £75. I’ve just returned from the clinic… impeccable service from beginning to end. I think I’ve found my new favourite clinic.

David Atkinson

Sara Humphries

5 months ago

The team are the best !

raqi b

I have been with this vets for the past couple of years since moving into the area. The best thing about this surgery is the receptionists which i can say are hands down amazing and so so sweet with the animals. In terms of veterinary care, it’s rare you will see a qualified vet and instead a veterinary nurse whilst paying premium costs. My cat had a long term health condition but they insist on seeing her and taking blood despite this causing my cat huge levels of distress (she’s an elderly frail house cat) i have explained this on multiple occasions, not to mention ruin the fact that it’s £250 per blood test even if they change her medication by just 1mg. Without the blood test and consultation (around £340) they refuse to re-prescribe the lifesaving medication my cat needs. When i challenged them on this saying it feels like I’m being held ransom to keep my cat well, i had a very young, arguably inexperienced veterinary nurse suggest that i should ‘surrender’ my 17yr old cat to ‘someone that can afford her’. As an NHS worker, the suggestion of this goes against all what we stand for. There was no consideration to perhaps looking into a cheaper option, a different vet, a subsidised service etc. the answer was essentially ‘just give her up’. Which to me is wildly ignorant given how full the shelters are in London, quite shocking advice from veterinary staff in a London clinic. I won’t lie, given my high running emotions i lost my ability to see sense and told her what i thought of this idea and just left. Since then i have not been provided with the lifesaving medication prescription that my elderly cat needs which kind of goes to show that again, services from this vet are subject to random and are not based on ethics or the animal’s best interest. On this basis, i would strongly suggest you find an alternative. The reception ladies are so wonderfully kind that you’d be fooled into thinking this attitude and philosophy runs through the whole surgery but that’s not the case. When the vet told me i should give up the cat if i couldn’t afford the vet fees, i tearfully challenged back that perhaps they should instead consider lowering the fees given how extortionate they are - she said she doesn’t set the prices AKA “computer says no”. Really easy answer, jobsworth. Rightly or wrongly, having been an NHS worker for 15+years, there’s situations in which you do everything you can to help and tiptoe around the red tape. This sugary won’t do that for you. If you aren’t middle class with a regular, steadily high income, don’t bother. No one needs their animals treatment to be held at ransom because you don’t have a few hundred quid just sitting in your back pocket to hand over. Give them a wide birth. 0/10

gamer guy James 2012 (JamesDaGamer Welch)

staff are amazing, always make us feel at home and welcoming!

Easipetcare Ltd – Vets in Lambeth

Clinic Overview

Services

Pricing

People

Reviews

Contact

Special Services

Location

Animals Treated at Easipetcare Ltd

Animals We Treat

Companion Animals

Pricing at Easipetcare Ltd

No pricing information yet

Opening Hours – Easipetcare Ltd

Opening Hours

Hours

Reviews for Easipetcare Ltd

Joanne Grimes

Mandy Ayling

Jussara Moreno

Michael Nation

Elisabeta Lukacs Ioo

Sebastian Dragnea

David Atkinson

Sara Humphries

raqi b

gamer guy James 2012 (JamesDaGamer Welch)

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