Goddard Veterinary Group

Part of the Goddard Veterinary Group (this practice has been in the group since 2008) and set up for routine care with on-site diagnostics and procedures: the website states blood testing, X‑rays and operations can be done in-house. For urgent problems outside normal hours, the group runs a 24/7 emergency hospital year-round (named as Stone Lion Veterinary Hospital).

From the latest reviews available to us, owners frequently mention helpful, friendly staff and practical touches like reception working to fit appointments around schedules and free treats for dogs—but there is also a recent account of a very negative phone interaction (being shouted at and the call being ended).

Services

Services and facilities listed on the practice website include

• •Consultations
• •Blood testing (on-site)
• •Diagnostic imaging, including X-ray (on-site)
• •Operations (on-site)
• •Dentistry
• •Neutering
• •Vaccinations
• •Microchipping
• •Flea and worm treatments
• •Weight and diet advice
• •Nurse clinics
• •Wellness health screen
• •Pet insurance information
• •Free new pet health check

Out-of-hours/emergency arrangements (as stated on the website)

• •If your pet is unwell outside practice hours, the group provides access to a 24/7 emergency vet hospital, open 365 days a year (closest named hospital: Stone Lion Veterinary Hospital).

People

• •Rachel (nurse) – specifically named by a long-term cat owner as “one of the nicest nurses.”
• •Ashley (reception) – praised for working hard to find an appointment that fits the owner’s schedule.

Reviews

Google rating: 4.4 stars from 211 reviews.

• •Multiple owners describe staff as friendly/helpful, including repeat visitors with cats and an owner of two older beagles, one described as having dementia.
• •Practical service points are mentioned: reception helping to fit appointments around the owner’s schedule, and dogs getting free treats.
• •A conflicting experience appears in a recent 1‑star review: an owner says they called for travel-related advice and were shouted at by reception and the call was hung up.